Legal

Complaints

If you have a concern about the mortgage or finance services I have provided, please contact me first so I can investigate and respond.

Contact me

Saul Rudnick
Email: saul@rudnick.com.au
Phone: +61 411 260 500

I will acknowledge your complaint within 7 days and aim to provide you with a decision within 30 days.

External dispute resolution

If you are not satisfied with my response

You may lodge a complaint with the Australian Financial Complaints Authority (AFCA).

AFCA Membership No. 95337
Website: afca.org.au
Phone: 1800 931 678

For a complaint specifically about the handling of personal information under the Privacy Act, information about the Office of the Australian Information Commissioner is also set out in the Privacy Policy.